Refund and Return Policy
RETURN/EXCHANGE POLICY
Thank you for choosing Wardrobe on Main! We sincerely appreciate your business. If your purchase doesn't meet your expectations, we're here to help. Please read our return policy carefully.
Returns
- We accept returns of unworn, unwashed items within 30 days of the original purchase date.
- Refunds will be issued to the original form of payment within 14 business days after processing.
- Original shipping charges are non-refundable.
- No restocking fee applies to returns.
- All unopened and unused items are eligible for return—there are no items for final sale.
Return Shipping: Customers are responsible for the costs of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns.
How to Return an Item
- Contact our customer service at info@wardrobeonmain.shop or text +1 7788819404
- Securely pack your items and include your order number.
- Ship to the return address provided in our response.
Once your return is processed, you will receive an email confirmation.
Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.
Non-Refundable Items:
- Opened or used products
- Gift
We understand that returning items can sometimes be inconvenient, so if you need any assistance or have feedback for us, please don't hesitate to reach out.
Phone:+1 7788819404
Email:info@wardrobeonmain.shop
Address: 3279 Main St, Vancouver, BC V5V 3M6 Canada
Thank you again for shopping with us. We look forward to serving you again soon!